IQOS ILUMA i ONE
Possible to use Smart exchange service.
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If you are ordering with Smart exchange service, all item already in your cart will be removed and you can buy them in a separate order. |
Introducing the new IQOS ILUMA i ONE. With a pocket-sized integrated design and smooth, aluminum finishing, it’s satisfying to hold and easy to carry. While features like Autostart and FlexPuff enable an optimal experience.
€10 value card for newly registered users. Shopping cart code: IQOSREG.
* For details, please see the Terms of Sales.
Free shipping for orders over 19 €.
Returns within 30 days from delivery date.
Delivery in 3 to 5 working days.
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There are already products in your shopping cart that are not part of Smart exchange. If you proceed with Smart exchange, these products will be removed from your cart and you can buy them in a separate order.
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No more than one Smart exchange product allowed.
Reassurance
Free shipping
Free shipping for orders over 19 €.
One year commercial warranty
IQOS comes with a one year commercial warranty.
Customer support
Having issues? Our support team is here to help.
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What's in the box
IQOS ILUMA i ONE
Charging cable
*Power adaptor is not included in the box/package
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Warranty information
1 + 1 extended warranty
If you register your IQOS device within 30 days of purchase, you'll get an additional year of warranty.* If you buy your IQOS device here in IQOS web shop, your device will register automatically.
- Extended IQOS warranty, in case you accidentally damage your device**
- Fast and free IQOS replacement
- International coverage with IQOS support and IQOS device replacement services
- Valid for IQOS ILUMA devices purchased after June 2, 2025.
*Valid for IQOS ILUMA devices purchased after June 2, 2025.
**One-time replacement per device for any damage under the Accidental Damage service in accordance with program rules. After using this service, only the commercial warranty applies to the device. The service is available for all registered IQOS and lil devices purchased until June 2, 2025. and exclusively for IQOS ILUMA i PRIME devices purchased after June 2, 2025, if they are registered within 30 days of purchase.
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Delivery and return
Your package will arrive within 3 to 5 business days after the order. Shipping is free for orders over 19 €.
IQOS is intended for adult users of tobacco or nicotine products. If you decide to order a product on our web shop, we will contact you to verify your legal age after placing the order, and before delivering the product, in case we have not already confirmed your legal age. This is one of the measures we implement in order to prevent the availability of the mentioned products to minors.
And if you change your mind, you can return the order within 30 days from the day of delivery.
See Terms of Sale for more details.
FlexPuff
Adapts to your pace and may provide 4 extra puffs**.
Auto Start
Heating starts automatically when you insert the tobacco stick specially designed for IQOS ILUMA devices.
*FlexPuff activation and number of puffs depend on individual usage patterns, thus extended experience might not apply to all experiences. FlexPuff does not activate when pause is used.
Hard to choose?
Compare the IQOS ILUMA range to see which device is right for you.
IQOS ILUMA i PRIME
Most advanced.
IQOS ILUMA i
Elegant and innovative.
IQOS ILUMA i ONE
Pocket-sized and practical.