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Features and functionalities
Stay connected to your IQOS device, on whichever platform you prefer.
See below the features available on each device and app.
IQOS ILUMA
Android app
Desktop app
Web app(iOS)
Customize your experience
Upgrade your firmware
Advanced Features
Lock / unlock device
Auto-diagnostic tool
Customize your experience
Android app
Desktop app
Web app(iOS)
Upgrade your firmware
Android app
Desktop app
Web app(iOS)
Advanced Features
Android app
Desktop app
Web app(iOS)
Lock / unlock device
Android app
Desktop app
Web app(iOS)
Auto-diagnostic tool
Android app
Desktop app
Web app(iOS)
See how to connect your IQOS device to the app.
Download the IQOS app that is right for you
Android app
Download the Android app to get an access to all the features, one swipe at a time. To ensure a seamless experience, we recommend to use a USB cable.
Windows desktop app
Download the app on your Windows desktop to have access to many useful features with one mouse-click.
Mac Desktop app
If you're using Mac, here your can download the app on your desktop and simply use all its features on your Mac.
Web app (iOS)
Useful features, one fingertip away. Sitting in the browser bar of your web pages, it's really convenient for iOS users. Before being all set, download the Bluefy Bluetooth app in the Apple Store.
More to discover with
IQOS Services and Privileges
Care you can count on and benefits for users.
Accidental damage coverage
If you accidentally damage your IQOS device, we'll replace it for free*.
Replacement without a receipt
Registered users do not need to save a receipt to get a quick device replacement.*
Smart exchange
You can return your current IQOS device in exchange for a voucher in IQOS web shop or at IQOS Service Point.
*Terms and conditions apply.
This product is not risk free and provides nicotine, which is addictive. Only for use by adults.