Access all information
Stay connected to access latest features and updates.
Customise your device
Access features for your device like FlexBattery, FlexPuff, Illumination mode and much more.
View your usage
Access your device usage, for a more informed IQOS experience.
How your device and
the IQOS app work together
Our apps allow you to stay connected, whichever device you're using.
Advanced Features
FlexBattery
Customise your experience by choosing between Performance or Eco mode.
FlexPuff
Up to 4 more puffs with FlexPuff.*
Auto Start
Customise your device by choosing when you would like it to start.
Illumination mode
Set the preferred brightness level of your device.
* FlexPuff activation and number of puffs depend on individual usage patterns, thus extended experience might not apply to all experiences. FlexPuff does not activate when pause is used.
Manage your device
Locate your device
Remotely track, lock and locate your device when within Bluetooth® connectivity range.
Diagnose and
resolve an issue
Fix device issues quickly & easily.
See how to connect your IQOS device to the app.
Download the IQOS app that is right for you
Get Started
Android App
Download this app to stay connected with IQOS via your Android device. We strongly recommend to use a USB cable to ensure a seamless experience.
Download now
iOS Web App
This app sits in the browser bar of your web pages, perfect for iOS. Bluetooth connection requires Bluefy Bluetooth browser, downloadable from App store.
Go to web app
All the support you need in one app
Diagnose your IQOS, keep it up to date and
get all the support you need in the IQOS app.
Diagnose & resolve an issue
Diagnose your device and fix any issues automatically.
Firmware upgrade
Give your device its full potential by upgrading it to the latest firmware through the app, to give you access to the latest features.
Support
Get access to all the tips & tutorials, FAQ’s and all our support channels directly on the apps.