International Assistance Service
Care where you are.
![A Jade Green IQOS ILUMA PRIME Pocket Charger on an IQOS box.](/sites/g/files/hncfsx966/files/2023-03/IQOS_ILUMA_International_Assistance_Hero_Lifestyle_Simple_ProductNoConsunsumables_Desktop_Standard.jpg)
![A Jade Green IQOS ILUMA PRIME Pocket Charger on an IQOS box.](/sites/g/files/hncfsx966/files/2023-03/IQOS_ILUMA_International_Assistance_Hero_Lifestyle_Simple_ProductNoConsumables_Mobile_Standard.jpg)
Want to chat?
We’re here for you in-store or at your fingertips. You choose.
![Email icon.](/sites/g/files/hncfsx966/files/2023-03/International_Assistance_ContentBlock_IconStack_MultiLines_Grid_1_ProductNoConsunsumables_Desktop_Standard.png)
Monday - Friday: 8:00 - 20:00
Saturday - Sunday: 10:00 - 18:00
Monday - Friday: 8:00 - 20:00
Saturday - Sunday: 10:00 - 18:00
Viber
Monday - Friday: 8:00 - 20:00
Saturday - Sunday: 10:00 - 18:00