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Your personal IQOS expert

A helping hand in getting to know IQOS.

Obsidian Black IQOS ILUMA PRIME Holder and Pocket Charger. Obsidian Black IQOS ILUMA PRIME Holder and Pocket Charger.

Ready to start the IQOS experience?

Sign up and your personal IQOS expert will be in touch to answer all your questions and help you get started. All it takes is a click.

IQOS ILUMA PRIME Leather-like Full Wrap. IQOS ILUMA PRIME Leather-like Full Wrap.
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Want to chat?

We’re here for you in-store or at your fingertips. You choose.

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Store locator

Find a local IQOS store with our store locator

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Phone

Give us a call on 0800 9153.

 

Monday - Friday: 8:00 - 20:00
Saturday - Sunday: 10:00 - 18:00

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E-mail

We'll get back to you  as soon as possible.

 

Monday - Friday: 8:00 - 20:00
Saturday - Sunday: 10:00 - 18:00

 

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Facebook

Visit IQOS Facebook page and chat to an IQOS expert.

 

Monday - Friday: 8:00 - 20:00
Saturday - Sunday: 10:00 - 18:00

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Viber

Contact IQOS support or get chatbot support available 24/7.

 

Monday - Friday: 8:00 - 20:00
Saturday - Sunday: 10:00 - 18:00

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YouTube

Discover practical how-to videos.

Support available 24/7.