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Free expert IQOS maintenance

Give your IQOS device a professional maintenance for free with the new Complete service.

Find a store

Free expert IQOS maintenance

Give your IQOS device a professional maintenance for free with the new Complete service.

Find a store

 

Visit IQOS Service Point and get the best possible IQOS experience with our free
Complete service.

The benefits of Complete service
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Ensure your IQOS is working at its best.

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Optimize your IQOS experience for consistent taste.

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Keep your IQOS in optimal condition for longer.

What your Complete service includes?

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IQOS Device
Gold IQOS Device beside IQOS Cleaning Tool
Before/After testing

We test your IQOS device capability to deliver the aerosol with each puff. We do the test before and after Complete service to show you the improvement.

Charging cord being inserted into IQOS device
Professional cleaning

We'll clean your IQOS device charger and holder, including the blade and the cap, remove any tobacco residue to improve the airflow and heating process for a satisfying experience.

Man handing IQOS device in store for complete service cleaning
Firmware upgrade

We'll give your IQOS device a professional check-up to make sure it's running as it should be, with a firmware upgrade if it is needed.

Taking care of your IQOS device is easy.

With regular cleaning, firmware updates, and support from our team - your IQOS device will work in optimal condition for longer.

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Hands cleaning IQOS Holder with IQOS Cleaning Tool
Complete service FAQs
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