Visit IQOS Service Point and get the best possible IQOS experience with our free
Complete service.
The benefits of Complete service
Ensure your IQOS is working at its best.
Optimize your IQOS experience for consistent taste.
Keep your IQOS in optimal condition for longer.
Before/After testing
We test your IQOS device capability to deliver the aerosol with each puff. We do the test before and after Complete service to show you the improvement.
Professional cleaning
We'll clean your IQOS device charger and holder, including the blade and the cap, remove any tobacco residue to improve the airflow and heating process for a satisfying experience.
Firmware upgrade
We'll give your IQOS device a professional check-up to make sure it's running as it should be, with a firmware upgrade if it is needed.
Taking care of your IQOS device is easy.
With regular cleaning, firmware updates, and support from our team - your IQOS device will work in optimal condition for longer.
Learn more
This product is not risk free and provides nicotine, which is addictive. Only for use by adults.