The serial number of the device represents a fourteen-character code.  The serial number is placed on the back of the device.

IQOS ILUMA i ONE is our latest innovation in heating devices that offers a range of advanced features for a clean, seamless and more flexible experience of using device than before.

IQOS ILUMA i ONE is all-in-one pocket-sized device, and it offers:

• Consistent experience with 20 consecutive uses without recharge 

• You may get 4 extra puffs with FlexPuff feature (FlexPuff activation and number of puffs depend on individual usage patterns, thus extended experience might not apply to all experiences. FlexPuff does not activate when pause is used).

• Autostart/AutoStop feature

Available in 5 colours: Breeze Blue, Leaf Green, Digital Violet, Vivid Terracotta, Midnight Black. 

To reset your IQOS ILUMA i, place the Holder in the Pocket Charger and press the Pocket Charger Button for 10 seconds. All Status Lights will turn OFF, blink twice, and turn ON to confirm a RESET. 

To check the charge level of the Pocket Charger, short press the Pocket Charger Button. Status Lights will turn ON to indicate battery level: 

• 4 LEDs = more than 75% charged

  • 1 LED = less than 25%. 

  • 1 LED orange triple blink = battery depleted. Need to charge.

To check the Holder Status - tilt Holder towards you or short press the Touch Screen. Holder Status Lights will show Holder battery level.

If the battery is depleted, the Touch Screen will show the sign as below (zero inside the light ring and no lights on the light ring)

Before the first use, fully charge the Pocket Charger with a compatible AC Power Adaptor (5V, 2A, Type C output) and C-type charging cable from an electrical outlet.

A full charge takes approx. 135 min (2h 15 min).

You can charge the IQOS ILUMA i Pocket Charger with or without the Holder inserted.

It can take up to 10 minutes to fully charge the Holder for the first time (after opening the packaging) or after a long period of inactivity. This is normal. 

IQOS ILUMA i Pocket Charger does not require a full charge to work, however we recommend to fully charge it before the first use.

To charge your Holder, insert the Holder into Pocket Charger, and close Wrap to charge. Holder Status Light will show Holder battery level.

1. Turn on the device - press and hold Pocket Charger Button for 4 seconds, then release; Pocket Charger Status Lights and Holder Status Lights will turn ON slowly.

2. Insert Holder into Pocket Charger, and close Door to charge. Holder Status Light will show Holder battery level.

3. Insert tobacco stick to line on filter until Holder vibrates.

4. Preheating starts automatically (AutoStart), or, by swiping up on Touch Screen. Touch Screen will show preheating status (app. 20 sec).

5. 2nd vibration - you can start using.

6. Countdown Light on the Touch Screen will indicate the remaining time of the experience.

7. Nearly Complete - to signal last 30 seconds or last 2 puffs, Holder will vibrate.

8. Remove used tobacco stick and dispose as per Safety Warnings and Instructions.

9. Insert Holder into Pocket Charger to recharge.

The serial number of the device represents a fourteen-character code.  

The serial number of the Pocket Charger is placed on the back of the device, when you remove the door.

The serial number of the Holder is placed on the surface of the Holder. 

IQOS ILUMA i is our latest innovation in heating devices that offers a range of advanced features for a seamless, clean and more flexible experience of using device than before.

It is equipped with the new Touch Screen so that you can quickly get see the information about your experience:

• pre-heating status (duration, completion)

• time left for your experience

• number of available experiences (one or two)

You can also enjoy additional new advanced features to adapt your experience to your usage:

• Have up to 3 consecutive uses (only available in Performance Mode when pause is not activated).

• Pause your experience with Pause feature

• May get 4 extra puffs with FlexPuff feature (FlexPuff activation and number of puffs depend on individual usage patterns, thus extended experience might not apply to all experiences. FlexPuff does not activate when pause is used).

• Adaptable Holder battery with 2 FlexBattery modes

IQOS ILUMA i is available in 5 colours: Breeze Blue, Leaf Green, Digital Violet, Vivid Terracotta, Midnight Black. 

To reset your IQOS ILUMA i PRIME, place the Holder in the Pocket Charger and press the Pocket Charger Button for 10 seconds. All Status Lights will turn OFF, blink twice, and turn ON to confirm a RESET. 

To check the charge level of the Pocket Charger, short press the Pocket Charger Button. Status Lights will turn ON to indicate battery level: 

• 4 LEDs = more than 75% charged

  • 1 LED = less than 25%. 

  • 1 LED orange triple blink = battery depleted. Need to charge.

To check the Holder Status - tilt Holder towards you or short press the Touch Screen. Holder Status Lights will show Holder battery level.

If the battery is depleted, the Touch Screen will show the sign as below (zero inside the light ring and no lights on the light ring)