How can I check my IQOS ORIGINALS DUO is charged?
- For the Holder: Press and release the button to check battery charge status. Two lights illuminated indicates your Holder is ready for 2 uses; one light for 1 use and no lights means no charge. You can also check Holder status on the Pocket Charger, by inserting the Holder, the right way up, then pressing and releasing the Pocket Charger button. Two lights illuminated indicate 2 uses remain; one light indicates 1 use and, no lights mean your Holder has no charge. The Holder can be charged up to 20 times with a fully-charged Pocket Charger.
- For the Pocket Charger: To check the charge level of the Pocket Charger, press and release the Pocket Charger Button- the status light will turn ON for 3 seconds to indicate battery status where 4 LEDs indicates your Pocket Charger is more than 75% charged while 1 LED indicates the need to charge. Although, it doesn’t need a full charge to work, we recommend fully charging the Pocket Charger before your first use.
Can I use my IQOS ORIGINALS DUO device immediately from the box?
- We recommend fully charging your new IQOS ORIGINALS DUO device with the Power Adaptor before using it (up to 120 mins). Once fully charged, press and hold the power button for 4 seconds. Then insert your tobaco heating stick, pre-heat (20 seconds) and once your device vibrates; you’re good to go.
Where can I find the IQOS ORIGINALS DUO device number?
- The serial number of your IQOS ORIGINALS DUO device is a code that consists of fourteen characters. This code is displayed on the side of your Holder.
In what colours is IQOS ORIGINALS DUO device available?
- The IQOS ORIGINALS DUO device is available in four colours: Silver, Slate, Scarlet and Turquoise.
What tobacco sticks can I use with IQOS ORIGINALS devices?
- IQOS ORIGINALS devices are designed to work exclusively with tobacco sticks designed for IQOS. The devices’ flat, wide ceramic blade optimally heats the tobacco releasing tobacco vapour to give you cigarette-like experience.
How does IQOS ORIGINALS DUO device heat and not burn tobacco?
- IQOS ORIGINALS DUO device contains our patented HEATCONTROL™ tehnology, using our unique ceramic blade to heat the tobacco from the INSIDE.
- This blade with platinum and gold tracks, inserts into the tobacco heating stick so all its wide surface touches the tobacco, optimally heating it to a temperature below that of combustion. This releases a real tobacco taste, providing cigarette-like experience without producing, smoke and ash.
What is IQOS ORIGINALS DUO?
- IQOS ORIGINALS DUO is the new name for IQOS 3 DUO.
- Easy to use, IQOS ORIGINALS DUO comes in the same form as its predecessor, providing the same real tobacco taste, but with new colour options.
Why is PMI endorsing lil? Why is lil introduced by IQOS outside South Korea?
PMI’s objective is that all adults who would otherwise continue to smoke or use other nicotine products switch as soon as possible to better alternatives to cigarettes.
In addition to our ongoing efforts to develop and commercialize our line of smoke free alternatives to cigarettes, commercializing lil outside of South Korea complements our strong portfolio of smoke free alternatives, while giving adult smokers more options in terms of range in taste, price and technology to choose from.
Important information: IQOS and lil SOLID are not risk free.
What are the differences in IQOS and lil SOLID 2.0 offerings?
lil SOLID 2.0 and IQOS are both smoke-free products, however, these devices have different offerings. It is only your own preferences that define your choice.
1. lil SOLID device is a smoke-free product that:
- has limited selection of device colors
- no customization options or accessories
- However, all in one simple and practical device that offers real tobacco taste with no fire, smoke or ash
- it suits best customers who value simplicity and practicality
2. IQOS device is a smoke-free product that has different offerings:
- portfolio of devices, colors & accessories
- numerous options for device customization
Low or no aerosol
If you experience that you only get a little bit of aerosol compared to your previous experiences, please ensure you check the following:
- You are using the tobacco stick designed for lil and not any other brands or products.
- You have correctly inserted the tobacco stick designed for lil in the lil SOLID 2.0 device without breaking or turning the tobacco stick.
- You allow the device to pre-heat for about 25 seconds prior to puffing.
- You clean your lil SOLID 2.0 regularly (every 20 sticks).
- You pause between puffs to allow the pin to properly heat the tobacco and generate aerosol.
How can I check my IQOS ORIGINALS DUO is charged?
- For the Holder: Press and release the button to check battery charge status. Two lights illuminated indicates your Holder is ready for 2 uses; one light for 1 use and no lights means no charge. You can also check Holder status on the Pocket Charger, by inserting the Holder, the right way up, then pressing and releasing the Pocket Charger button. Two lights illuminated indicate 2 uses remain; one light indicates 1 use and, no lights mean your Holder has no charge. The Holder can be charged up to 20 times with a fully-charged Pocket Charger.
- For the Pocket Charger: To check the charge level of the Pocket Charger, press and release the Pocket Charger Button- the status light will turn ON for 3 seconds to indicate battery status where 4 LEDs indicates your Pocket Charger is more than 75% charged while 1 LED indicates the need to charge. Although, it doesn’t need a full charge to work, we recommend fully charging the Pocket Charger before your first use.
Can I use my IQOS ORIGINALS DUO device immediately from the box?
- We recommend fully charging your new IQOS ORIGINALS DUO device with the Power Adaptor before using it (up to 120 mins). Once fully charged, press and hold the power button for 4 seconds. Then insert your tobaco heating stick, pre-heat (20 seconds) and once your device vibrates; you’re good to go.
Where can I find the IQOS ORIGINALS DUO device number?
- The serial number of your IQOS ORIGINALS DUO device is a code that consists of fourteen characters. This code is displayed on the side of your Holder.
In what colours is IQOS ORIGINALS DUO device available?
- The IQOS ORIGINALS DUO device is available in four colours: Silver, Slate, Scarlet and Turquoise.
What tobacco sticks can I use with IQOS ORIGINALS devices?
- IQOS ORIGINALS devices are designed to work exclusively with tobacco sticks designed for IQOS. The devices’ flat, wide ceramic blade optimally heats the tobacco releasing tobacco vapour to give you cigarette-like experience.
How does IQOS ORIGINALS DUO device heat and not burn tobacco?
- IQOS ORIGINALS DUO device contains our patented HEATCONTROL™ tehnology, using our unique ceramic blade to heat the tobacco from the INSIDE.
- This blade with platinum and gold tracks, inserts into the tobacco heating stick so all its wide surface touches the tobacco, optimally heating it to a temperature below that of combustion. This releases a real tobacco taste, providing cigarette-like experience without producing, smoke and ash.
What is IQOS ORIGINALS DUO?
- IQOS ORIGINALS DUO is the new name for IQOS 3 DUO.
- Easy to use, IQOS ORIGINALS DUO comes in the same form as its predecessor, providing the same real tobacco taste, but with new colour options.
Why is PMI endorsing lil? Why is lil introduced by IQOS outside South Korea?
PMI’s objective is that all adults who would otherwise continue to smoke or use other nicotine products switch as soon as possible to better alternatives to cigarettes.
In addition to our ongoing efforts to develop and commercialize our line of smoke free alternatives to cigarettes, commercializing lil outside of South Korea complements our strong portfolio of smoke free alternatives, while giving adult smokers more options in terms of range in taste, price and technology to choose from.
Important information: IQOS and lil SOLID are not risk free.
What are the differences in IQOS and lil SOLID 2.0 offerings?
lil SOLID 2.0 and IQOS are both smoke-free products, however, these devices have different offerings. It is only your own preferences that define your choice.
1. lil SOLID device is a smoke-free product that:
- has limited selection of device colors
- no customization options or accessories
- However, all in one simple and practical device that offers real tobacco taste with no fire, smoke or ash
- it suits best customers who value simplicity and practicality
2. IQOS device is a smoke-free product that has different offerings:
- portfolio of devices, colors & accessories
- numerous options for device customization
Low or no aerosol
If you experience that you only get a little bit of aerosol compared to your previous experiences, please ensure you check the following:
- You are using the tobacco stick designed for lil and not any other brands or products.
- You have correctly inserted the tobacco stick designed for lil in the lil SOLID 2.0 device without breaking or turning the tobacco stick.
- You allow the device to pre-heat for about 25 seconds prior to puffing.
- You clean your lil SOLID 2.0 regularly (every 20 sticks).
- You pause between puffs to allow the pin to properly heat the tobacco and generate aerosol.