About IQOS ILUMA i
What is IQOS ILUMA i?
IQOS ILUMA i is our latest series from IQOS ILUMA tobacco heating devices which heat tobacco rather than burning it with the SMARTCORE INDUCTION SYSTEM™.
IQOS ILUMA i devices provide a clean and seamless device use with a range of advanced features that enable a flexible experience.
IQOS ILUMA i offers 3 types of devices – IQOS ILUMA i PRIME, IQOS ILUMA i and IQOS ILUMA i ONE
IQOS ILUMA i PRIME and IQOS ILUMA i devices are equipped with the new Touch Screen so that you can quickly get see the information about your experience:
- pre-heating status (duration, completion)
- time left for your experience
- number of available experiences (one or two)
IQOS ILUMA i PRIME & IQOS ILUMA i devices also have such advanced features as:
- Consistent experience with up to 3 consecutive uses (only available in Performance Mode when pause is not activated)
- Pause your experience and resume it
- Flexible experience with FlexPuff feature
- Adaptable Holder battery with 2 FlexBattery modes
IQOS ILUMA i ONE devices has:
- Consistent experience with up to 20 consecutive uses
- Flexible experience with FlexPuff feature
- AutoStart / AutoStop feature
What is the difference between IQOS ILUMA i and IQOS ILUMA generations?
IQOS ILUMA and IQOS ILUMA i devices are both alternatives to cigarettes that heat tobacco with SMARTCORE INDUCTION SYSTEM™.
IQOS ILUMA i is the next generation of IQOS ILUMA heating devices.
What’s new with IQOS ILUMA i PRIME and IQOS ILUMA i?
New Touch Screen to quickly get the information about your experience:
- pre-heating status (duration, completion)
- time left for your experience
- number of available experiences (one or two)
Additional new advanced features to adapt your experience to your usage:
- Pause your experience with Pause Mode feature
- Flexible experience that adapts to your usage pattern with FlexPuff feature
- Adjust the Holder battery mode with FlexBattery feature
What’s new with IQOS ILUMA i ONE?
- AutoStart / AutoStop feature
- Flexible experience that adapts to your usage pattern with FlexPuff feature
Is IQOS ILUMA i compatible with IQOS ILUMA?
Compatibility between IQOS ILUMA i PRIME and IQOS ILUMA i
Yes, they are compatible. You can charge your IQOS ILUMA i PRIME Holder in IQOS ILUMA i Pocket Charger and vice versa. The charging cable and AC Power Adaptor are the same.
Compatibility between IQOS ILUMA and IQOS ILUMA i devices
Yes, they are compatible. You can charge your IQOS ILUMA i Holder with IQOS ILUMA devices and vice versa (applicable for IQOS ILUMA and IQOS ILUMA PRIME).
You can use the charging cable and AC Power Adaptor from IQOS ILUMA devices to charge IQOS ILUMA i devices. Also, the accessories of IQOS ILUMA are compatible with IQOS ILUMA i corresponding devices and vice versa.
Can I use AC Power Adaptor and charging cable from previous generations of IQOS devices?
Yes, you can use the AC Power Adaptor from the previous generation IQOS devices (IQOS 3, IQOS 3 DUO, IQOS 3 MULTI, IQOS ORIGINALS DUO and ONE, IQOS ILUMA).
Required charging cable: type C.
For optimal charging, just ensure that your AC Power Adaptor:
supplies 10W (5V 2A - 5 Volts; 2 Ampers)
has the safety certification mark (it is indicated on the power adaptor by CE conformity symbol)
You can check the power information of the AC Power Adaptor on the packaging or on the adaptor itself.
What AC Power Adaptor can I use to charge IQOS ILUMA i devices?
AC Power Adaptor is now sold separately. For safe use and optimal charging, you have three options:
use the AC Power Adaptor from the previous IQOS devices (IQOS 3, IQOS 3 DUO, IQOS 3 MULTI, IQOS ORIGINALS DUO and ONE, IQOS ILUMA).
purchase it separately in IQOS stores or on iqos.com
use a 3rd party Certified AC Power Adaptor (5V 2A with the safety certification mark – widely available in major convenience stores)
Regardless the option, ensure that the charging port of the device is clean and does not have dirt, particles, or dust in it.
If you use a 3rd party Certified AC Power Adaptor, please, ensure it:
supplies 10W (5V 2A - 5 Volts 2 Ampers. Indicated on the packaging on the AC Power Adaptor itself).
has the safety certification mark (it is indicated on the AC Power Adaptor by PSE conformity symbol)
is compatible with the IQOS cable (type C)
is not using lower power. It will increase the charging time, may cause unproper charging, malfunction or may pose safety risks.
You can check the power information of the AC Power Adaptor on the packaging or on the AC Poflexwer Adaptor itself.
Regardless the option, ensure that the USB port of the device is clean and does not have dirt, particles or dust in it.
What is FlexPuff feature of IQOS ILUMA i devices?
Available for all IQOS ILUMA i devices, FlexPuff is an advanced feature that enables a more flexible experience than before.
Depending on the way you puff, FlexPuff adapts to you and may provide 4 extra puffs.
FlexPuff is designed to work with the tobacco sticks. Activation and number of puffs depend on individual usage patterns.
Note that if you use the Pause, FlexPuff will not work for this experience. You can also activate/deactivate this feature through IQOS App.
No action is required from you since the system analyses your experience automatically.
How it works:
Towards the end of the experience, your device will analyze if the stick is fully consumed or not.
If the stick is not fully consumed, 4 extra puffs will be automatically added to your experience, and the Touch Screen will indicate it.
Light ring will extend in counterclockwise direction to 9 o’clock position.
What is Pause Mode feature of IQOS ILUMA i devices?
Available only for IQOS ILUMA i PRIME and IQOS ILUMA i devices, Pause Mode is an advanced feature that enables to pause your experience for up to 8 minutes, and resume it.
If you do not re-activate your experience within 8 mins, the Holder will automatically switch off and the experience will end.
Use Touch Screen to see if Pause Mode is available:
In Performance Mode, during the first 3 minutes or 8 puffs of the experience.
In Performance Mode (default setting) for one of the two consecutive uses.
How to use:
Swipe down across the entire Touch Screen to pause. A vibration will indicate when the pause starts.
During the pause, the LEDs on the Touch Screen will fade out one by one (counterclockwise) from 12pm position as the pause duration count down.
If experience is not resumed within 8 min, Holder will turn off. 1 vibration will indicate when pause is close to the end.
Swipe up across entire Touch Screen to resume the experience.
After the experience is resumed, the preheating will take on average 20 sec – Touch Screen will be showing light completing its round.
Vibration and light guide will indicate that the Holder is ready for use.
What is FlexBattery feature of IQOS ILUMA i devices?
Available only for IQOS ILUMA i PRIME and IQOS ILUMA i devices, FlexBattery is an advanced feature that enables you to use your Holder battery either in Performance Mode or in Eco Mode.
Your device is set up in Performance Mode by default, but you can change it to Eco Mode via IQOS App.
Performance Mode (default):
2 consecutive uses up to 6 min each with 1 pause for one of them,
or up to 3 consecutive uses up to 6 min each without pause.
Note: the screen will not show the 3rd available experience. After the 2nd experience, the screen will show one more available experience (one dash). When no more experiences are available, the screen will indicate the number “0”.
Eco Mode (to be activated in IQOS App):
Your Holder will be set for a single use only, lasting up to 6 minutes.
Pause Mode is not available in this mode.
This battery mode shall be set through the IQOS app.
It increases the lifespan of the Holder battery by up to one year (only when fully used on Eco Mode throughout the lifespan of the Holder and may vary depending on personal consumption).
How to change light intensity on the Touch Screen?
There are two LED intensity levels of your Touch Screen: ‘High’ and ‘Low’ - for IQOS ILUMA i PRIME and IQOS ILUMA i devices.
To change the LED intensity, tap five times on the Touch Screen. Your LED intensity level changes in between 100% (High) & 30% (Low).
How to check how many uses I have available of IQOS ILUMA i devices?
Available only for IQOS ILUMA i PRIME and IQOS ILUMA i devices, you can check the number of available experiences by checking the Touch Screen.
Short press on the Touch Screen:
Two horizontal dashes indicate – 2 available experiences.
One horizontal dash indicate – 1 available experience.
One horizontal dash after the 2nd experience indicates that you can have a 3rd experience available.
Number “0” indicates that your battery is depleted. No experience available. Please, charge your Holder.
What is IQOS ILUMA i?
IQOS ILUMA i is our latest series from IQOS ILUMA tobacco heating devices which heat tobacco rather than burning it with the SMARTCORE INDUCTION SYSTEM™.
IQOS ILUMA i devices provide a clean and seamless device use with a range of advanced features that enable a flexible experience.
IQOS ILUMA i offers 3 types of devices – IQOS ILUMA i PRIME, IQOS ILUMA i and IQOS ILUMA i ONE
IQOS ILUMA i PRIME and IQOS ILUMA i devices are equipped with the new Touch Screen so that you can quickly get see the information about your experience:
- pre-heating status (duration, completion)
- time left for your experience
- number of available experiences (one or two)
IQOS ILUMA i PRIME & IQOS ILUMA i devices also have such advanced features as:
- Consistent experience with up to 3 consecutive uses (only available in Performance Mode when pause is not activated)
- Pause your experience and resume it
- Flexible experience with FlexPuff feature
- Adaptable Holder battery with 2 FlexBattery modes
IQOS ILUMA i ONE devices has:
- Consistent experience with up to 20 consecutive uses
- Flexible experience with FlexPuff feature
- AutoStart / AutoStop feature
What is the difference between IQOS ILUMA i and IQOS ILUMA generations?
IQOS ILUMA and IQOS ILUMA i devices are both alternatives to cigarettes that heat tobacco with SMARTCORE INDUCTION SYSTEM™.
IQOS ILUMA i is the next generation of IQOS ILUMA heating devices.
What’s new with IQOS ILUMA i PRIME and IQOS ILUMA i?
New Touch Screen to quickly get the information about your experience:
- pre-heating status (duration, completion)
- time left for your experience
- number of available experiences (one or two)
Additional new advanced features to adapt your experience to your usage:
- Pause your experience with Pause Mode feature
- Flexible experience that adapts to your usage pattern with FlexPuff feature
- Adjust the Holder battery mode with FlexBattery feature
What’s new with IQOS ILUMA i ONE?
- AutoStart / AutoStop feature
- Flexible experience that adapts to your usage pattern with FlexPuff feature
Is IQOS ILUMA i compatible with IQOS ILUMA?
Compatibility between IQOS ILUMA i PRIME and IQOS ILUMA i
Yes, they are compatible. You can charge your IQOS ILUMA i PRIME Holder in IQOS ILUMA i Pocket Charger and vice versa. The charging cable and AC Power Adaptor are the same.
Compatibility between IQOS ILUMA and IQOS ILUMA i devices
Yes, they are compatible. You can charge your IQOS ILUMA i Holder with IQOS ILUMA devices and vice versa (applicable for IQOS ILUMA and IQOS ILUMA PRIME).
You can use the charging cable and AC Power Adaptor from IQOS ILUMA devices to charge IQOS ILUMA i devices. Also, the accessories of IQOS ILUMA are compatible with IQOS ILUMA i corresponding devices and vice versa.
Can I use AC Power Adaptor and charging cable from previous generations of IQOS devices?
Yes, you can use the AC Power Adaptor from the previous generation IQOS devices (IQOS 3, IQOS 3 DUO, IQOS 3 MULTI, IQOS ORIGINALS DUO and ONE, IQOS ILUMA).
Required charging cable: type C.
For optimal charging, just ensure that your AC Power Adaptor:
supplies 10W (5V 2A - 5 Volts; 2 Ampers)
has the safety certification mark (it is indicated on the power adaptor by CE conformity symbol)
You can check the power information of the AC Power Adaptor on the packaging or on the adaptor itself.
What AC Power Adaptor can I use to charge IQOS ILUMA i devices?
AC Power Adaptor is now sold separately. For safe use and optimal charging, you have three options:
use the AC Power Adaptor from the previous IQOS devices (IQOS 3, IQOS 3 DUO, IQOS 3 MULTI, IQOS ORIGINALS DUO and ONE, IQOS ILUMA).
purchase it separately in IQOS stores or on iqos.com
use a 3rd party Certified AC Power Adaptor (5V 2A with the safety certification mark – widely available in major convenience stores)
Regardless the option, ensure that the charging port of the device is clean and does not have dirt, particles, or dust in it.
If you use a 3rd party Certified AC Power Adaptor, please, ensure it:
supplies 10W (5V 2A - 5 Volts 2 Ampers. Indicated on the packaging on the AC Power Adaptor itself).
has the safety certification mark (it is indicated on the AC Power Adaptor by PSE conformity symbol)
is compatible with the IQOS cable (type C)
is not using lower power. It will increase the charging time, may cause unproper charging, malfunction or may pose safety risks.
You can check the power information of the AC Power Adaptor on the packaging or on the AC Poflexwer Adaptor itself.
Regardless the option, ensure that the USB port of the device is clean and does not have dirt, particles or dust in it.
What is FlexPuff feature of IQOS ILUMA i devices?
Available for all IQOS ILUMA i devices, FlexPuff is an advanced feature that enables a more flexible experience than before.
Depending on the way you puff, FlexPuff adapts to you and may provide 4 extra puffs.
FlexPuff is designed to work with the tobacco sticks. Activation and number of puffs depend on individual usage patterns.
Note that if you use the Pause, FlexPuff will not work for this experience. You can also activate/deactivate this feature through IQOS App.
No action is required from you since the system analyses your experience automatically.
How it works:
Towards the end of the experience, your device will analyze if the stick is fully consumed or not.
If the stick is not fully consumed, 4 extra puffs will be automatically added to your experience, and the Touch Screen will indicate it.
Light ring will extend in counterclockwise direction to 9 o’clock position.
What is Pause Mode feature of IQOS ILUMA i devices?
Available only for IQOS ILUMA i PRIME and IQOS ILUMA i devices, Pause Mode is an advanced feature that enables to pause your experience for up to 8 minutes, and resume it.
If you do not re-activate your experience within 8 mins, the Holder will automatically switch off and the experience will end.
Use Touch Screen to see if Pause Mode is available:
In Performance Mode, during the first 3 minutes or 8 puffs of the experience.
In Performance Mode (default setting) for one of the two consecutive uses.
How to use:
Swipe down across the entire Touch Screen to pause. A vibration will indicate when the pause starts.
During the pause, the LEDs on the Touch Screen will fade out one by one (counterclockwise) from 12pm position as the pause duration count down.
If experience is not resumed within 8 min, Holder will turn off. 1 vibration will indicate when pause is close to the end.
Swipe up across entire Touch Screen to resume the experience.
After the experience is resumed, the preheating will take on average 20 sec – Touch Screen will be showing light completing its round.
Vibration and light guide will indicate that the Holder is ready for use.
What is FlexBattery feature of IQOS ILUMA i devices?
Available only for IQOS ILUMA i PRIME and IQOS ILUMA i devices, FlexBattery is an advanced feature that enables you to use your Holder battery either in Performance Mode or in Eco Mode.
Your device is set up in Performance Mode by default, but you can change it to Eco Mode via IQOS App.
Performance Mode (default):
2 consecutive uses up to 6 min each with 1 pause for one of them,
or up to 3 consecutive uses up to 6 min each without pause.
Note: the screen will not show the 3rd available experience. After the 2nd experience, the screen will show one more available experience (one dash). When no more experiences are available, the screen will indicate the number “0”.
Eco Mode (to be activated in IQOS App):
Your Holder will be set for a single use only, lasting up to 6 minutes.
Pause Mode is not available in this mode.
This battery mode shall be set through the IQOS app.
It increases the lifespan of the Holder battery by up to one year (only when fully used on Eco Mode throughout the lifespan of the Holder and may vary depending on personal consumption).
How to change light intensity on the Touch Screen?
There are two LED intensity levels of your Touch Screen: ‘High’ and ‘Low’ - for IQOS ILUMA i PRIME and IQOS ILUMA i devices.
To change the LED intensity, tap five times on the Touch Screen. Your LED intensity level changes in between 100% (High) & 30% (Low).
How to check how many uses I have available of IQOS ILUMA i devices?
Available only for IQOS ILUMA i PRIME and IQOS ILUMA i devices, you can check the number of available experiences by checking the Touch Screen.
Short press on the Touch Screen:
Two horizontal dashes indicate – 2 available experiences.
One horizontal dash indicate – 1 available experience.
One horizontal dash after the 2nd experience indicates that you can have a 3rd experience available.
Number “0” indicates that your battery is depleted. No experience available. Please, charge your Holder.