Lil SOLID 2.0 is all-in-one tobacco heating device introduced by IQOS, which delivers a real tobacco taste without smoke and ash.

Lil SOLID 2.0 is designed to be used only with tobacco sticks designed for lil. 

Lil SOLID 2.0 is a smoke-free alternative to cigarettes for those adults who would otherwise continue to smoke or use other nicotine products. 

If you have a new lil SOLID 2.0 device and will be using it for the first time, first wake it up from sleep mode by pressing the button for 2 seconds or connecting the charger to the charging port. A full charge will take approximately 2 hours.

• Slide open the Cover of the stick insertion part at the top of the device.
• Insert a tobacco stick designed for lil with the tobacco part facing down.
• Press the button for 2 seconds until vibration occurs. State LED blinks in ice blue and the device vibrates simultaneously. Pre heating takes about 25 seconds depending on the use environment. When the preheating process ends, the State LED lights come on and vibrations occur simultaneously to indicate that the tobacco stick is ready for use. 

Your device is ready to use!

30 seconds prior to the end of the session or when the last 3 puffs are left the device will vibrate once and the State LED will blink in ice blue until the end of the session. When the session comes to an end, the State LED and the device turn off automatically. You do not need to press the button.

To extract the tobacco stick, twist the tobacco stick more than 3 times in one direction. 

To check the charge level of the lil SOLID 2.0 device press the Button or plug the device in a power outlet using the supplied USB Cable and AC Power Adaptor.

The charging status of the device is displayed as follows: Blue (100 ~ 60% charged), Ice blue (60 ~ 30% charged), Orange (30 ~ 1% charged), Red – (needs to be charged).
 

To reset your lil SOLID 2.0 device, you need to do a few simple steps:

• Press the Button for 8 seconds (even if vibration occurs within 2 seconds) 
• The State LED will blink twice in red, orange, ice blue and blue, sequentially. 
• When the device is reset, the State LED lights in ice blue for 1 second, and vibration occurs twice, simultaneously.
   

Always turn OFF the device before cleaning. Let it cool down after the last use.

• To use the Cleaning Wiper, gently snap open the side with the ⊙  mark. 
• To use the Cleaning Brush, gently snap open the side with the  mark.
• Remove the cap from the device.
• Insert the Cleaning Wiper into the device and clean the device by spinning the cleaning wiper. Repeat this step with the cleaning brush.
   

Contact us and our agents will be glad to help you. Send us an e-mail or call a free number 0800 9153.
Working hours:
Monday - Friday: 08:00 - 20:00
Saturday - Sunday: 10:00 - 18:00
Or visit nearest IQOS Service Point.

The lingering smell most probably comes from the non-regular or non-thorough cleaning. We recommend cleaning the device on a regular basis after using 1 pack of sticks.

If you continue to use the device without removing the debris or remnants, the device can heat up the remnants, which can produce the lingering smell.

Both, cigarettes and tobacco sticks designed for lil contain nicotine, which is addictive. However, this is the only common point.

In cigarettes, the tobacco is burnt, whereas with tobacco sticks it is heated without burning when used with the lil SOLID 2.0.

Because lil SOLID 2.0 heats the tobacco rather than burning it, using tobacco sticks designing for lil delivers: less smell than cigarettes* and a tobacco experience without ash or smoke.

*91% agreement amongst 351 adult consumers in Eastern Europe, 2021.

No. Cigarettes cannot be used with lil SOLID device because of different manufacturing design.

If you experience that you only get a little bit of aerosol compared to your previous experiences, please ensure you check the following:

• You are using the tobacco stick designed for lil and not any other brands or products.
• You have correctly inserted the tobacco stick designed for lil in the lil SOLID 2.0 device without breaking or turning the tobacco stick.
• You allow the device to pre-heat for about 25 seconds prior to puffing.
• You clean your lil SOLID 2.0 regularly (every 20 sticks).
• You pause between puffs to allow the pin to properly heat the tobacco and generate aerosol.

lil SOLID 2.0 and IQOS are both smoke-free products, however, these devices have different offerings. It is only your own preferences that define your choice.

1. lil SOLID device is a smoke-free product that:

• has limited selection of device colors
• no customization options or accessories
• However, all in one simple and practical device that offers real tobacco taste with no fire, smoke or ash 
• it suits best customers who value simplicity and practicality

2. IQOS device is a smoke-free product that has different offerings:

• portfolio of devices, colors & accessories 
• numerous options for device customization

PMI’s objective is that all adults who would otherwise continue to smoke or use other nicotine products switch as soon as possible to better alternatives to cigarettes.

In addition to our ongoing efforts to develop and commercialize our line of smoke free alternatives to cigarettes, commercializing lil outside of South Korea complements our strong portfolio of smoke free alternatives, while giving adult smokers more options in terms of range in taste, price and technology to choose from.

Important information: IQOS and lil SOLID are not risk free.